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Aetna is one of the nation's leaders in health care, dental, pharmacy, group life, disability, and long-term care insurance and employee benefits. Dedicated to helping people achieve health and financial security, Aetna puts information and helpful resources to work for its members to help them make better-informed decisions about their health care.

WHY WE EXIST: THE AETNA MISSION
Aetna is dedicated to helping people achieve health and financial security by providing easy access to safe, cost-effective, high-quality health care and protecting their finances against health-related risks.

Building on our 150-year heritage, Aetna will be a leader cooperating with doctors and hospitals, employers, patients, public officials and others to build a stronger, more effective health care system.

WHAT WE BELIEVE IN: OUR VALUES
At Aetna, we put the people who use our services at the center of everything we do and live by a core set of values:

• Integrity
• Quality Service and Value
• Excellence and Accountability
• Employee Engagement

WHAT WE’RE TRYING TO ACHIEVE
We seek to achieve superior customer satisfaction through innovative products, comprehensive health and related benefits choices, effective service and easy-to-understand information.

OUR GOALS ARE

• To give individuals and families affordable coverage choices, helpful service and information so they get the financial protection and health care they need - from prevention through chronic and critical care.
• To respect and work effectively with doctors and hospitals by establishing efficient processes and providing prompt claims payments and useful information that helps them provide safe, cost-effective, high-quality health care.
• To provide employers advice, cost-effective benefits choices and programs that improve the health status and productivity of their work forces.
• To partner with brokers and consultants through responsive service, timely information and attractive commissions so they may effectively advise employers on their benefits choices.
• To offer employees an engaging and diverse work environment that permits them to satisfy their professional ambitions, take pride in their contributions and share in Aetna's success.
• To be a leading corporate citizen, improving the quality of life in communities where we live and work.
• To award shareholders a superior return on their investment in our company.

MEMBERSHIP

• 15.544 million medical members
• 13.472 million dental members
• 10.215 million pharmacy members
• 15.087 million group insurance members

HEALTH CARE NETWORKS:

• More than 774,000 health care professionals
• More than 455,000 primary care doctors and specialists
• 4,485 hospitals
• A network of specialist physicians, AexcelSM, based on clinical performance and cost efficiency

PRODUCTS AND PROGRAMS:

• Aetna offers a broad range of insurance and employee benefits products.
• The first national, full-service health insurer to offer a consumer-directed health plan, Aetna continues to lead the way with its Aetna HealthFund line of products, including HSA, HRA and RRA options.
• Aetna offers a wide array of programs and services that help control rising employee benefits costs while striving to improve the quality of health care, such as case management; disease management and patient safety programs; integrated medical, dental, pharmaceutical, behavioral health and disability information.
• Aetna provides members with access to convenient tools and easy-to-understand information that can help them make better-informed decisions about their health and financial wellbeing.

NATIONAL PRESENCE:

• Aetna provides benefits through employers in all 50 states, with products and services targeted specifically to small, mid-sized and large multi-site national employers.
• Aetna also serves individuals and Medicare beneficiaries in certain markets.